A winning track record
We’ve gotten where we are by putting customers and members first. Showing up like this has given us a track record we’re truly proud of.
About us
Our story goes back over 40 years. First established in 1983 as North American Health Plans, we officially became known as Meritain Health in 2006. In 2011, we became a proud subsidiary Aetna®. Seven years later, in 2018, we joined the CVS Health® family.
Today, we offer a “best of both worlds” experience to those we serve. It means connecting to over 700,000 providers nationwide, unmatched network discounts and one of the largest pharmacies. Combined with our own in-house products and valued vendor partnerships, we’ve distinguished ourselves as an industry frontrunner. We’re also a trusted partner for keeping things simple, transparent and versatile. Since 2009, we’ve been named every year to the Business Insurance list of largest TPAs in the country.
How can we help you?
Member Services
For quickest service, dial the toll-free number on the back of your ID card.
Provider Services
For 24-hour automated phone benefits and claims information, call us at 1.800.566.9311.
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