Chloe understands how quickly life can change sometimes.
Not that long ago, she’d wake up early each day to go walking with her friends at a park by her house. They would walk in all kinds of weather—even the snow and rain—and would grab coffee at a local shop afterwards. Chloe loved starting her days smiling and being active with friends.
Lately though, her smiles aren’t coming as often. After months of feeling extremely fatigued and not like herself, she was diagnosed with leukemia. She was too tired and achy to meet her friends for walks anymore. Some days, she didn’t even have the energy to go outside at all.
Feeling tired wasn’t the only change Chloe was getting used to. She also had a new routine of doctors’ visits, chemotherapy, MRI scans, bloodwork and tests nearly every week. And her medicine chest was filling up with new prescriptions to manage her condition.
Chloe has her health care benefits through Meritain Health®, which includes access to the CARE Program as part of Meritain Health Pharmacy Solutions. One day while fixing her breakfast, her phone rang. On the other end was her CARE specialist, calling to see how everything was going.
In talking with Chloe, the CARE specialist understood right away how overwhelmed she felt. He started by delivering some good news—he believed he could save her some money on her medication costs. With this, Chloe let out a huge sigh of relief since her medical bills were starting to pile up.
Chloe’s CARE specialist enrolled her in a copay assistance program that would lower her out-of-pocket costs for her medication from $75 per month to zero—a savings of $900 for the year!
This was amazing news. But in digging deeper, the CARE specialist also realized Chloe had concerns about mounting costs for her follow-up doctor visits and lab tests. He was confident he could help.
In doing some research about additional patient assistance programs, Chloe’s CARE specialist uncovered one which would cover medical expenses. He took care of the enrollment process and within a few short weeks, received approval for an extra $8,000.
Hearing this cost-savings news made Chloe light up. The additional funds would cover some of her past expenses and give her a cushion for upcoming bills. She hadn’t smiled this big in months.
Chloe knows her road to recovery with leukemia is just beginning. But she’s so relieved to have extra support as she navigates her illness. The CARE team is continuing to work with her. They’ll be by her side, issuing guidance and lending a helping hand every step of the way.
This story is based on an actual member experience. Names and information have been changed to protect the member’s privacy.
This communication is intended for informational, promotional purposes only. The reference to previous outcomes made as a part of this communication does not guarantee success or similar outcomes in any new or future cases, as the result of each case depends upon many factors, including but not limited to the facts of each case. Any actual savings will vary based upon numerous factors, and neither Meritain Health nor its affiliates guarantees any level of savings.
